Pro Customer Benefits

Dedicated Support

Our Lighting Experts and Customer Care Advocates are available to assist you with any questions or issues that arise with your orders - 7 days a week.

Discounted Pricing

Receive your discounted trade pricing by logging onto Our Lighting Experts are on standby if you have questions or need assistance.

Exclusive Offers

Receive notifications on upcoming sales and promotions for additional savings on your Pro pricing.

Extended Returns

Take advantage of our exclusive 90-day return policy. Please note that all returns must be uninstalled and in the original packaging.

Multi-Cart Feature

Need to place multiple orders all at once? Save time by utilizing the multi-cart feature to separate your purchases for different clients or projects.

Priority Processing

To ensure faster processing, Pro orders are flagged in our system and are fulfilled before non-trade orders.

Free Standard Shipping

Free standard ground shipping on purchases over $49 within the 48 contiguous United States. Excludes Alaska, Hawaii, and Puerto Rico.

No Restocking Fee

With no restocking fees on authorized returns, you are only responsible for return shipping on any item not covered under our Risk-Free Returns Policy.

Free Order Storage

If you are ready to order but the project is not, take advantage of free storage in our secure warehouse. Up to three months free and can be extended for a nominal fee.

Free Order Consolidation

We will consolidate multiple orders, or orders from multiple vendors, at your request - reducing the number of shipments and saving time on delivery.

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Contact a Lighting Expert for additional information by calling 844.344.7763.